Refund Policy

Thank you for shopping with Raja Spices Kerala. We strive to provide the best quality spices and exceptional customer service. If you are not completely satisfied with your purchase, please review our refund policy below.

Eligibility for Refunds

You may be eligible for a refund under the following conditions:

• The product received is incorrect or damaged.
• The item is defective due to manufacturing issues.
• The product is expired upon delivery.

Note: We do not accept returns for products opened, used, or altered from their original packaging.

Return Process

To initiate a return, follow these steps:

1. Contact Us: Email us at info@rajaspiceskerala.com within 7 days of receiving your order.
2. Provide Details: Include your order number, contact information, and a detailed description of the issue.
3. Approval: Once approved, we will provide return instructions.

Refund Processing

• Refunds will be processed after we receive and inspect the returned items.
• Approved refunds will be issued to the original payment method within 7-10 business days.

Non-Refundable Situations

We cannot offer refunds in the following cases:

• Change of mind after purchase
• Incorrect address provided at checkout
• Delays due to shipping carrier issues beyond our control

Order Cancellations

• Orders can be canceled within 24 hours of placement by contacting us at info@rajaspiceskerala.com.

Contact Us

For any questions or concerns regarding refunds or returns, please contact us:

📧 Email: info@rajaspiceskerala.com
🌐 Website: www.rajaspiceskerala.com

We are committed to ensuring a positive shopping experience and appreciate your understanding of our policies.